dgd88 Privacy Policy

Last updated:  ·  Applies to all dgd88 accounts and services at dgd88.ws

Plain-language summary: dgd88 collects only the data needed to run your account, process payments, and keep the platform safe. We do not sell your personal information to third parties.

Who Operates dgd88

dgd88.ws is operated by dgd88 Entertainment Ltd. When you create an account, deposit funds, or browse the platform, you are sharing data with us as the data controller. All data handling described in this Privacy Policy applies to that relationship.

If you have any questions about how dgd88 handles your personal data, the fastest route is our 24/7 live chat. For formal written requests, use the email address listed at the end of this document.

Data We Collect

dgd88 collects personal data at different points in your journey — registration, identity verification, deposits, gameplay, and customer support. The table below lists the main categories.

Category Examples When Collected
Identity data Full name, date of birth, NID / passport number KYC verification before first withdrawal
Contact data Mobile number, email address Account registration
Financial data bKash / Nagad / Rocket number, Bank account reference Deposit and withdrawal requests
Transaction data Deposit amounts, withdrawal history, bonus usage Every financial transaction on dgd88
Gameplay data Games played, bets placed, session duration During active gameplay
Device and technical data IP address, browser type, OS version, device ID Every site or app visit
Support data Chat transcripts, support ticket content When you contact our support team

We do not collect data from minors. If you are under 18, you may not register or use dgd88. If we discover that an account was created by a person under 18, we will suspend it immediately and delete the associated data.

How We Use Your Data

Every piece of data dgd88 collects has a specific purpose. Here is a plain-language breakdown:

Running your account

Your name, mobile number, and password let you log in securely and manage your dgd88 account. Without this data, the service cannot function. We also use contact data to send you transaction confirmations and security alerts.

Processing payments

When you deposit via bKash, Nagad, Rocket, or Bank Transfer, we pass the minimum necessary payment reference to our payment processor to complete the transaction. dgd88 does not store full bank account credentials on our servers.

Identity verification (KYC)

Before your first withdrawal, dgd88 requires a valid government-issued document — National ID Card (NID), Passport, or Driving Licence. Our team reviews submissions within 12 hours. KYC data is stored only as long as needed for regulatory and audit purposes, then securely deleted.

Responsible gaming checks

Gameplay data helps us monitor for signs of problem gambling. If we detect unusual patterns — very long sessions, rapid loss escalation, or repeated self-exclusion requests — we may reach out proactively. This is a legal and ethical obligation, not marketing.

Platform security and fraud prevention

Device and IP data lets us detect account takeovers, bonus abuse, and multi-accounting. When a suspicious login appears, dgd88 may temporarily lock the account and ask you to verify your identity before restoring access.

Service improvement

Aggregated, anonymised analytics help us understand which games Bangladesh players prefer, which pages load slowly on mobile, and where the registration flow causes drop-offs. This data cannot be traced back to individual accounts.

dgd88 processes your personal data under the following grounds:

  • Contract performance: Processing needed to provide the service you signed up for — login, deposits, withdrawals, game access.
  • Legal obligation: KYC, anti-money-laundering checks, and responsible gaming monitoring required under applicable regulations.
  • Legitimate interests: Fraud prevention, platform security, and anonymised analytics that do not override your fundamental privacy rights.
  • Consent: Optional marketing emails and push notifications. You can withdraw consent at any time from your account settings.

When We Share Your Data

dgd88 does not sell personal data. We share only what is necessary, only with the parties listed below, and only for the purposes stated.

Recipient Purpose Data Shared
Payment processors
(bKash, Nagad, Rocket, Banks)		 Execute deposit and withdrawal transactions Payment reference, amount, account holder name
Game providers
(Pragmatic Play, JILI, Spribe, etc.)		 Deliver game content and return RTP data Anonymous session token; no name or financial data
Identity verification service KYC document review ID document images, selfie (deleted after review)
Cloud infrastructure Host dgd88 platform and player data Encrypted account and transaction records
Regulatory authorities Mandatory reporting when required by law Only what is specifically requested

All third-party partners are contractually required to handle your data in line with this Privacy Policy and applicable data protection law. dgd88 conducts periodic reviews of partner compliance.

Cookies and Tracking

dgd88.ws uses cookies and similar technologies to keep you logged in, remember your preferences, and measure site performance. Here is what each category does:

  • Essential cookies: Required for login sessions and payment security. Cannot be disabled without breaking core site functions.
  • Analytics cookies: Measure page load times, error rates, and navigation patterns. Data is aggregated and anonymised.
  • Preference cookies: Remember your language setting, odds format, and notification preferences.
  • Marketing cookies: Only set if you have given explicit consent. Used to show relevant offers on third-party sites. You can opt out in your account settings at any time.

Your browser settings also let you block or delete cookies at the device level. Note that blocking essential cookies will prevent you from logging in to dgd88.

How Long We Keep Data

dgd88 keeps your data only for as long as it is needed. The retention periods below apply by default:

  • Active account data: Retained while your account is open and for 5 years after closure, to meet audit requirements.
  • KYC documents: Retained for 5 years after the last transaction on your account, then deleted.
  • Transaction records: Retained for 5 years to satisfy financial record-keeping requirements.
  • Support chat transcripts: Retained for 2 years to help resolve any future disputes.
  • Anonymised analytics: May be kept indefinitely because they cannot be linked back to any individual.
  • Marketing consent records: Retained until you withdraw consent, plus 1 year for audit trail.

Your Rights

As a dgd88 account holder, you have the following rights over your personal data:

  • Access: Request a copy of all personal data dgd88 holds about you.
  • Correction: Ask us to fix inaccurate or incomplete data (for example, a misspelled name or outdated mobile number).
  • Deletion: Request erasure of your data where there is no legal obligation to retain it. We cannot delete transaction records while a legal hold applies.
  • Restriction: Ask us to pause processing of your data while a dispute is under review.
  • Portability: Receive a structured, machine-readable copy of data you provided to us directly.
  • Objection: Object to processing based on legitimate interests, including profiling for marketing.
  • Withdraw consent: Revoke any consent-based processing (e.g., marketing emails) at any time without affecting prior lawful processing.

To exercise any of these rights, contact us via live chat or email at [email protected]. dgd88 will respond within 30 days. Identity verification may be required before we action a request.

Security Measures

dgd88 uses technical and organisational measures to protect your data from unauthorised access, disclosure, or loss:

  • TLS 1.3 encryption for all data in transit between your device and dgd88.ws.
  • AES-256 encryption for sensitive data at rest, including KYC documents and payment references.
  • Two-factor authentication available for all accounts — enabled by default for withdrawals above ৳10,000.
  • Automated anomaly detection that flags unusual login locations or high-volume withdrawal attempts.
  • Staff access to personal data is role-limited; support agents can see only the minimum needed to assist you.
  • Regular independent penetration tests of the dgd88 platform.

No system is completely immune to attack. If a breach affecting your data occurs, dgd88 will notify affected users within 72 hours of becoming aware.

Changes to This Policy

dgd88 may update this Privacy Policy to reflect changes in the platform, payment methods, or applicable law. When we make material changes, we will post a notice on the dgd88 homepage and send an email to your registered address at least 7 days before the changes take effect. Continued use of dgd88 after the effective date means you accept the updated policy.

Minor corrections — fixing typos, clarifying existing wording without changing meaning — may be made without notice. The "Last updated" date at the top of this page always reflects the most recent revision.

Reach Our Privacy Team

For any question, complaint, or data rights request related to this Privacy Policy, contact dgd88 through any of these channels:

  • Live chat: Available 24/7 from the dgd88.ws homepage — fastest response.
  • Email: [email protected] — formal requests acknowledged within 2 business hours, resolved within 30 days.

If you believe dgd88 has not addressed your concern adequately, you have the right to escalate to the relevant data protection authority in your jurisdiction.

Ready to play? Create your dgd88 account and start with a ৳250 minimum deposit — your data protected every step of the way.