Our Commitment to Responsible Gaming
dgd88 provides online slots, crash games, and live casino games to adult players in Bangladesh. We believe gaming should stay entertaining. When it stops being fun, it becomes a problem — and we take that seriously.
This page explains every tool, limit, and process available to you as a dgd88 account holder. Read it once, bookmark it, and come back whenever you need a reminder. If you are in a hurry and need help right now, skip to the Where to Get Help section below.
Responsible gaming at dgd88 is not a checkbox. Our 24/7 live chat team is trained to respond to limit requests within minutes, not hours. Any limit you set takes effect immediately.
Age Verification at dgd88
You must be at least 18 years old to open an account and play at dgd88. We ask for your date of birth during registration. We reserve the right to request identity documents at any time — these include a National ID Card (NID), Passport, or Driving Licence.
If age verification is not completed before your first withdrawal, your withdrawal will be held until the review is finished. Document review takes up to 12 hours. Submit early so your funds are never delayed.
Accounts found to belong to players under 18 will be closed immediately. Any balance held will be returned to the original deposit method after deducting any bonuses claimed.
Self-Assessment: Is Your Play Under Control?
Honest self-reflection is the first step. Answer these questions truthfully:
- Do you spend more than you planned when you open the dgd88 app?
- Do you chase losses — depositing again after a losing session to "win it back"?
- Have you borrowed money from family or friends to fund your bKash or Nagad deposits?
- Does playing at dgd88 affect your work, sleep, or family time?
- Do you hide your gaming activity from people close to you?
- Do you feel restless or irritable when you are not playing?
If you answered yes to two or more of these questions, it is worth using the tools below or speaking to a professional. You do not need to reach a crisis point before asking for help.
Warning Signs to Watch
- Spending more than your weekly entertainment budget on deposits
- Skipping meals, work, or family commitments to keep playing
- Feeling anxious or low when not logged in to dgd88
- Making repeated small deposits through Nagad or Rocket to avoid noticing the total
- Lying about how much time or money you spend gaming
- Using winnings to fund daily essentials instead of treating them as a bonus
Recognising these signs in yourself — or in someone else — is not a failure. It is the right starting point. The tools in the next section let you act immediately, without waiting for a support agent.
Control Tools Available to You
Every dgd88 account includes the following limit and control options. Contact our 24/7 live chat or email [email protected] to activate any of them.
| Tool | What It Does | Takes Effect |
|---|---|---|
| Deposit Limit | Sets a daily, weekly, or monthly cap on how much you can deposit via bKash, Nagad, Rocket, or Bank Transfer. | Immediately |
| Session Reminder | Sends a notification after a chosen play duration (30 min, 1 hr, 2 hr). You decide what happens next. | Next session |
| Loss Limit | Locks your account from further bets once net losses in a period reach the amount you set. | Immediately |
| Cool-Off Break | Pauses your account for 24 hours, 7 days, or 30 days. You cannot log in or deposit during this period. | Immediately |
| Self-Exclusion | Closes your account for a minimum of 6 months. See the section below for the full process. | Within 24 hours |
Note: Increasing a deposit or loss limit requires a 48-hour cooling period before the new, higher limit takes effect. Decreasing a limit always takes effect immediately with no waiting period.
Self-Exclusion: How It Works
Self-exclusion at dgd88 closes your account for a minimum of six months. During that time you cannot log in, deposit, or access any part of the platform — including the dgd88 app. Here is the step-by-step process:
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1
Contact support
Open live chat or email [email protected] with the subject line "Self-Exclusion Request". Include your registered mobile number.
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2
Confirm your identity
The support agent will verify your account. This usually takes under five minutes via live chat.
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3
Choose your duration
Select 6 months, 12 months, 5 years, or permanent exclusion. You can always choose longer, never shorter once it starts.
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4
Account closed within 24 hours
dgd88 closes your account and removes your details from marketing lists. Any withdrawable balance is processed to your last verified payment method.
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5
Reinstatement after the period
After the exclusion ends, you must contact support again in writing to reopen your account. There is no automatic reinstatement.
Protecting Minors
If you share a device or a bKash/Nagad account with people under 18, we recommend using parental control software to restrict access to dgd88. Free filtering tools are available for Android — the same platform as the dgd88 app — through Google Family Link and third-party apps.
Never share your dgd88 login credentials with anyone, including family members. Your account is personal. You are responsible for all activity that happens under your username.
If you suspect a minor has accessed your account, contact support immediately. We will freeze the account, review the session history, and guide you through the next steps.
Where to Get Help in Bangladesh
Professional help for problem gambling is available. The following organisations offer confidential support:
| Organisation | How to Reach Them | Language |
|---|---|---|
| Kaan Pete Roi | Emotional support helpline — available online and by call | Bengali & English |
| National Mental Health Helpline | Government-run helpline for mental health and addiction concerns | Bengali |
| Gamblers Anonymous | International peer support network — online meetings available | English |
Talking to someone outside the platform is always a good idea. These services are confidential and free. You do not need to have a diagnosed problem to reach out — concern is enough.
Reach dgd88 Support
Our responsible gaming team is part of the same 24/7 live chat service. You do not need to explain yourself or give a reason. Just say you want to set a limit or take a break, and it is done.
For written requests that you want on record — especially self-exclusion — use email: [email protected]. We respond within two hours during normal volume periods.
18+ · Play Responsibly. Gaming at dgd88 is for adult entertainment only. Never gamble with money you cannot afford to lose.